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Increase customer delight and secure repeat business

The Sales and CRM module can manage the entire sales life-cycle right from the Marketing Campaigns, Revenue Targets, Leads and Opportunities to Client Acquisition and Customer Service.

Sales and Customer Service

An effective Marketing, Sales and Customer Service management system, this solution can help you drive your business acquisition & growth and customer satisfaction strategies.

The feature-packed Sales & CRM module has been designed especially for Logistics Service Providers.

  • 360 degrees Visibility

  • Campaigns

  • Forecasting

  • Budgeting

  • Lead Management

  • Inquiries

  • Rates and Tariffs

  • Quotations

  • Tracking Customer Interactions

  • Alerts

  • Visit & Meeting Planning

  • To-Do List

  • Opportunity Analysis

  • Opportunity Conversion Report

  • Executive Wise Sales Report

  • Sales Person’s Performance Report

Marketing Campaigns, budgets and strategies can be managed efficiently, and the success of marketing efforts can be measured along with the ROI.

The sales and service module handles all sales activities like Inquiry, lead management, quotation, tariff & rates and booking. The solution helps track and monitor the sales personnel's activities, allocate tasks, and manage the prospects and sales pipeline. It allows quotations to be generated based on various parameters.

The intuitive system covers all customer touchpoints. It records all customer interactions, including the responses of staff, enabling you to keep track of the company's responsiveness and ensure effective customer service.


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