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LogiTRACK: Enabling Freight Forwarders to Deliver Great Customer Experiences
LogiTRACK is an essential self-branded portal for freight forwarders for their global offices and agents. It offers a seamless platform for freight forwarders, shippers and consignees to easily track shipments, bookings, and invoices, enhancing transparency and customer experience leading to a significant reduction in the volume of "Where's my shipment?" inquiries, freeing up staff time.
Transparent Touchpoints for
Clear Communication
Personalized
Access
Customers visit your website and access their secure portal with unique IDs and Passwords.
Mobile-Responsive
Design
Our portal adjusts to all devices, ensuring customers can navigate with ease.
Branded Mobile
App
Take customer experience a step further with your business' own mobile app version of the portal.
Streamlined Customer Interactions
Document
Retrieval
Customers can easily retrieve and check all their relevant documents and milestones
Invoice
Management
Quick access to all due invoices, ensuring timely payments
Efficient
Communication
Customers can send online bookings and shipment details directly to the business
Complete Insight, from Booking to Delivery
Advanced Search
Options
Set filters and easily search for shipments, ensuring efficient tracking
Real-time
Tracking
Importers and exporters can monitor shipment status on the portal, always staying informed
Alerts on Status
Changes
Never miss an update with timely alert pop-ups for each status shift in forwarding and custom clearing jobs
Optimized Workflow & Clear Communication
Job Details
View
Check job details and real-time tracking for both forwarding and custom clearing
Cargo
Booking
Importers and exporters can place bookings seamlessly, speeding up the shipping initiation
Document Approval System
Simplify the approval process for documents like checklists, ensuring timely progress
Why Choose LogiTrack?
Unified Portal
One-stop solution for all shipping-related tasks, ensuring efficiency and user satisfaction.
Seamless Financial Management
Access to outstanding statements and invoice downloads streamline financial operations.
Enhanced Transparency
Real-time tracking and status alerts foster trust and reliable communication.
