Regretting the poor choice of software is one of the worst feelings for business owners. Implementing software is more than just a buying decision. You must factor in everything that influences your business because of the software. Among the innumerable things, how do you start?
To better manage your logistics, you must primarily consider your past problems, what you want to achieve, and how the new system is adaptable to your future expansion plans. Logistics software has paved the way for many logistics service providers to take the leap in expansion.
And the vast growth of logistics software adoption illustrates its significance to successful businesses.
Before we dive in on the tips to choose the right software for you, let's clear your doubts, if any, about why you need one.
53% of IT decision-makers surveyed considered ERP system as their #1 priority
Small businesses saved at least 23% percent of their expenses with smart negotiations
44% believed implementing an ERP system for better functionality
The ERP software market expects to reach $96.04 billion for 2022
Guide to choosing the best logistics ERP software
When implementing organizational-level software, your customers, users, and stakeholders are the most impactful segments. If you miss delighting either of them, you risk the success of your software project.
To choose the right logistics management software, your decision must be based on how to:
enhance customer experience
simplify usage for your users
fetch a faster return on investment for the management
For your customers, how much you spend on your system doesn't matter. A quality experience is what makes them happy. Some of the benefits of the software for logistics that appeal to the customers include:
a faster booking
on-time delivery at the best rates
to easily know the status of their cargoes
Features to look for to better your customer experience are:
ease of data access (via mobile app as well)
store compliance documents
tracking the status
For your staff, the transition to a new system is a scary thought. All the years of being accustomed to one system make them comfortable. When your new system's user interface is simple-to-follow and coupled with an organized training program, you can win your user's confidence. Features to look for to deliver a simple user experience are:
systematic training and guidance for users in different roles
real-time data access for all functions
quick assistance from the support team when needed
visibility of the progress of the entire supply chain
For the company's management, the most important metric is the return on the investment made. Logistics ERP gives a boost to your operational and financial abilities. According to HubSpot, 3-5% of annual revenue is the cost of owning an ERP system.
The company's management expects the new system to work faster, generate larger profits and manage higher workloads. From their point of view, the software for the company must:
be scalable according to the demand
have a lower cost of ownership
With so many options out there, it's not always easy to choose the right logistics software for your business. When choosing logistics software, keep in mind your company goals, the business model, and the services you provide. Use the above steps to get started on deciding on a logistics system.
And if your looking for a trusted partner to elevate your customer's experience with a faster ROI, Logi-Sys by Softlink Global, is your apt choice.