An effective Marketing, Sales and Customer Service management system, the Sales and Service module helps you drive your business acquisition & growth and customer satisfaction strategies.
The feature packed Sales and Service module has been designed especially for Logistics Service Providers.
Marketing Campaigns, budget and strategies can be managed in an efficient manner and the success of marketing efforts can be measured along with the ROI.
The sales and service module handles all sales activities like Inquiry, lead management, quotation, tariff & rates and booking. The system helps in tracking and monitoring the activities of the sales personnel, allocate tasks, and manage the prospects and sales pipeline. It allows quotations to be generated based on various parameters.
The intuitive system covers all customer touch points. It records all customer interactions including the responses of staff, enabling you to keep track of the company's responsiveness and ensure effective customer service.
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